Privacy Policy

This policy applies to PrimeLSA website visitors, prospects, customers, and users who interact with PrimeLSA forms, communications, software, support, and Local Services Ads-related workflows.

PrimeLSA may collect information you provide directly, information generated through site usage, and business contact details needed to provide services or respond to requests.

Information may include name, business name, email address, phone number, message content, account or onboarding details, usage data, and communication preferences.

For Local Services Ads-related work, PrimeLSA may process call, message, lead, and account-review information when needed to provide the requested service or product workflow.

PrimeLSA uses information to provide services, operate website and product workflows, communicate with users, support customers, improve products, analyze usage, and comply with legal obligations.

Call or message details may be used to assess lead quality, account workflows, response handling, or support requests when a customer has provided the relevant details.

PrimeLSA may share information with service providers, infrastructure providers, analytics systems, communications tools, payment processors, professional advisors, or legal authorities when required.

PrimeLSA does not sell personal information for money. Some U.S. privacy laws define disclosure through advertising pixels for targeted advertising as a sale, sharing, or targeted advertising. Where those laws apply, users can opt out through the Your Privacy Choices control in the website footer or through a legally recognized browser preference signal.

PrimeLSA keeps information for as long as reasonably necessary to provide services, measure and improve the website, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Retention depends on the type of information, the purpose for using it, contractual requirements, and applicable law.

Reasonable safeguards are used to protect information, but no internet or cloud system can be guaranteed to be completely secure.

Strictly necessary technologies support security, requested site features, and storage of privacy choices. They are active because the website cannot reliably provide those functions without them.

For ordinary U.S. visitors, PrimeLSA may use Google Analytics, Vercel Analytics, and PostHog analytics by default to measure visits, interactions, and site performance. Visitors can turn Analytics off through Your Privacy Choices. Outside the United States, these analytics remain off until accepted.

PostHog session replay is separate from ordinary analytics and starts only after a visitor affirmatively accepts it. Replay is configured to mask form inputs, exclude identified sensitive content, and avoid recording request bodies, headers, cross-origin frames, and canvas content.

For ordinary U.S. visitors, PrimeLSA may use Google Ads, Meta Pixel, Reddit Pixel, LinkedIn Insight Tag, and other advertising tools by default. These providers may receive page, device, campaign, conversion, and browser identifier information to measure advertising, attribute conversions, and build retargeting audiences. The single Advertising choice controls these tools together.

When Global Privacy Control is enabled or a visitor turns Advertising off, Meta, LinkedIn, Reddit, and other optional advertising pixels are blocked or disabled. Google receives advertising-consent signals set to denied and may receive limited cookieless measurement signals. Outside the United States, optional advertising pixels remain off until accepted.

PrimeLSA stores privacy choices for up to 180 days so the website can remember them. Users can change or withdraw choices at any time through Your Privacy Choices in the footer. More detail appears in the Cookie and Tracking Policy.

Depending on location and applicable law, users may have rights to access, correct, delete, restrict, or object to certain processing of personal information.

Users can contact PrimeLSA to make a privacy request or opt out of certain communications. Analytics, session replay, and advertising choices can be changed at any time through Your Privacy Choices in the website footer. PrimeLSA also processes recognized Global Privacy Control signals as an opt-out of advertising and analytics tracking.

PrimeLSA may update this policy from time to time. The effective date should be reviewed to understand when the policy was last updated.

Questions can be sent to info@primelsa.ai.